How to Deal With Computer Virus Infection
1
Make sure that your Antivirus software is the latest update. If necessary, download the update from another computer and update it manually.
2
Disconnect from the Internet or Local Area Network (LAN).
3
Start Windows in Safe Mode if it is not running(when turning on your computer, keep pressing F8 as soon as the computer starts running, then choose ‘Safe Mode’ from the Menu).
4
Run a full Anti-Virus scan.
5
Do a full scan with your updated Antivirus software if your computer is quite infected but you have important files or documents on it. If it finds viruses, delete all of them then open each ancillary disk (USB, Thumb drive etc.) and look for Autorun.inf files and remove them. Afterward, restart your computer.
6
Refer to your Internet Security Software Supplier to look for an essential dedicated tool to remove them.If you have any difficulties with finding a way to remove bad programs.
7
Follow the instructions of your Internet Security Software Supplier if you find a bad program. Good Security software will provide with options such as disabling infected files, isolating possibly infected files, Worms and Trojans removal.
8
Format the disk and then re-install your Windows and applications if you do not have any important files on your computer disks. This is quite an extreme and lengthy process and it’s recommended to back up your computer settings prior to commencing. When finished, do not open on any ancillary disks (USB, Thumb drives etc.) yet, install the Antivirus software, do a full scan, find Autorun.inf files and remove them. Restart your computer after that.
9
Check your hardware and software that is installed on your computer meets the hardware specifications of the Operating System if the Anti-Virus software does not find anything (your computer is possibly not infected). Delete unnecessary or unwanted programs to save resources and ensure you have updated your Windows OS via Windows Update.
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